When will my card be charged?

When you place your order with us, we request a pre-authorisation from your bank for the order total. This amount is reserved for us in your account, but your card is not physically charged and the funds transferred to us, until your order leaves our warehouse.

If any items are delayed your card will be charged for each item when it leaves the warehouse. You will only pay one postage charge regardless of how many parcels the order is sent in or how many deliveries take place to complete your order. Click here to see our delivery timescales and charges.

Please note that all PayPal orders will be charged immediately after the order has been placed. The charge will be made on the date that the order has been made for the full order value including any items currently not available but due in at a later date.