Sometimes you might need to find our product code, also what we may call a SKU code. You may need to find this information to enter in your exchange details, for example.

On the product page

On the product page – you’ve gone to our website and are on a product page. To find the product code, you must look under the product details section, on the right hand side of the page.

Please note: The product code is dynamic and it changes when you select a different colour or fit, so if you toggle sizes and fit ensure you’ve made a note of the new product code. It is also important to note that when you select a size, this is added to the end of the product code. For example “CSR2114OLV in a large becomes CSR2114OLVLSH”.

On your clothing

You can find your Product Number (also known as a SKU Code) on the care label attached to your item of clothing.

RN 1 16036 is the label number and does not relate to any of our products, the product number is shown just below this.

In the example above, the Product Number is: ACN0043BWT

You can then type this number directly into the search box located in the top right of your screen, which should lead you directly to your item.