Any credit/debit card issuer may choose to charge customers a transaction fee for purchases made in a currency that is not their own.

In some exceptional cases, a card provider may deduct a fee for international purchases made outside of the customer's country or residence, whether in a foreign currency or not. This is rare and we would urge customers to use an alternative card on future purchases. In particular, we know of Citibank levying these fees to their customers.

We regret that this charge is beyond our control and we cannot offer refunds for these transaction fees. Please check the Terms and Conditions of your credit card issuer for more details.